What To Do When Someone Dies

One of the most common questions families ask is, "What should I do first?"

The steps you need to take will depend on where the death occurred.

If Someone Dies At Home

If your loved one passes away at home, you should contact their GP or District if the death was expected . Once the death has been verified then call your funeral director. If the death is sudden and not expected you should call NHS 111.

If Someone Dies In Hospital

Hospital staff will guide you through the process and explain how to obtain the Medical Certificate of Cause of Death.

If Someone Dies In A Care Home

Care home staff will usually contact the relevant medical professionals and support you through the initial arrangements.

Once the death has been confirmed, you can contact Owens Funeral Services and we will provide immediate support and guidance.

Understanding The Death Registration Process

Following changes to the death certification process, a Medical Examiner now reviews every death before a death certificate can be issued.

Once the relevant paperwork has been completed, the death should be registered with the local registrar.

You will typically need:

• Full name of the deceased
• Date and place of birth
• Last residential address
• Occupation
• Details of spouse or civil partner (if applicable)

Our team can explain the process and help ensure everything is completed correctly.

Arranging A Funeral

Every life is unique, and every funeral should reflect the individual being remembered.

We can help you arrange:

Traditional Funeral Services

Traditional funerals provide family and friends with an opportunity to gather, reflect and celebrate a loved one's life.

Cremation Services

We offer both attended and unattended cremation options, allowing families to choose a farewell that reflects their wishes and budget.

Celebration of Life Services

Many families now choose more personalised services that focus on celebrating memories, achievements and special moments.

Prepaid Funeral Plans

Planning ahead can provide peace of mind for both you and your family. Our prepaid funeral plans allow you to make your wishes known and make future arrangements easier for loved ones.

Funeral Costs & Financial Support

We understand that funeral costs can be a concern for many families.

Our team can explain:

• Funeral pricing and available options
• Government support and funeral expense payments
• Flexible arrangements to suit different budgets
• Transparent pricing with no hidden costs

We are committed to providing affordable funeral services without compromising on dignity, care or quality.

Bereavement Support For Families

Grief affects everyone differently and there is no right or wrong way to cope with loss.

Supporting Children Through Bereavement

Children often have questions about death and may express grief differently from adults. Open, honest conversations and age-appropriate support can help children process their emotions and feel reassured during difficult times.

Anniversaries, Birthdays & Special Occasions

Milestones can be particularly difficult after losing a loved one. Many families find comfort in creating personal ways to remember and celebrate those they miss.

Ongoing Support

We are always here to offer advice, guidance and a listening ear long after the funeral has taken place.