What to do when someone passes

Frequently Asked Questions (FAQ) -
When a Loved One Passes Away: Guidance and Support

  • When a loved one passes away at home, your first step is to contact your doctor's surgery for verification. If it's after regular hours, call the on-call doctor. Once verified, notify Owens your chosen funeral director, who will arrange for your loved one to be collected. Funeral preferences can be discussed later during your meeting with the funeral director